How to Choose the Right RocketChat Solution for Your Business

Your Guide to buying the best RocketChat

Overview

RocketChat is an open source, real-time communication platform that allows users to communicate with each other in an organized and secure manner. With its robust set of features, RocketChat can be used for a variety of purposes, including team collaboration, secure chat, and file sharing. This buying guide will provide potential users with an in-depth look at RocketChat, so they can decide if it’s the right platform for their communication needs. We’ll walk through the features, pricing, and installation instructions, as well as provide helpful advice on using and customizing the platform. By the end of this guide, readers should have a comprehensive understanding of RocketChat and the confidence to make an informed buying decision.

Key features

  1. Easy Setup: RocketChat is quick and straightforward to get up and running. It can be installed on a variety of operating systems, and the installation process is designed to be as easy as possible.
  2. Integrations: RocketChat offers a wide range of integrations with popular business tools, such as Salesforce, Zendesk, and Slack.
  3. Security: RocketChat provides strong encryption and authentication tools, ensuring that any data shared in conversations is always secure.
  4. Robust Multiple Device Support: RocketChat supports multiple devices and platforms, allowing users to access conversations from any device.
  5. Moderation Tools: RocketChat provides moderation tools for moderating conversations, such as banning users or deleting messages.
  6. Analytics and Insights: RocketChat offers powerful analytics and insights to monitor usage, performance, and user engagement.
  7. Support: RocketChat offers a dedicated support team to help users with any questions or concerns.

See the most popular RocketChat on Amazon

Important considerations

Pros

  • Easy to Use - RocketChat features an intuitive user interface that is easy to navigate, making it a great option for users of all levels of technical proficiency.
  • Cross-Platform Support - RocketChat offers support for web, desktop, and mobile platforms, allowing you to stay connected from anywhere.
  • Secure & Reliable - RocketChat features end-to-end encryption, ensuring that your data and conversations are secure and private.
  • Real-Time Messaging - RocketChat offers real-time messaging, notifications, and chat rooms, allowing teams to communicate quickly and effectively.
  • Integrations & Apps - RocketChat offers a range of integrations and apps, allowing for customisation and enabling users to tailor the platform to their specific needs.
  • Customizable - RocketChat allows users to customize the look and feel of the platform through themes, widgets, and other features.
  • Scalability - RocketChat offers the ability to easily scale the platform, allowing teams to quickly add more users or features as needed.

Cons

  • Costs -RocketChat is a paid application and there are ongoing cost involved with using it, such as updates and maintenance.
  • Complexity - RocketChat has a steep learning curve, particularly for users who are not used to using a chat application.
  • Integrations - RocketChat has limited integrations with other applications, so a potential buyer may need to spend extra time and effort to get all of the features needed.
  • Data Security - RocketChat does not offer the same level of data security as some other chat applications, so buyers should ensure that their data is protected.
  • Features - RocketChat is missing some features that other chat applications have, such as the ability to search across all messages.

Best alternatives

    Slack - A cloud-based team collaboration tool that offers real-time messaging and other features like voice and video calls, file sharing, and more. Chanty - A real-time messaging and collaboration platform with voice and video calling, file sharing, task management, and more. Microsoft Teams - A team collaboration platform that offers a suite of tools for team members to communicate and collaborate, such as messaging, file sharing, task management, and more. Flock - A cloud-based team communication and collaboration platform with features like group chat, video call, file sharing, task management, and more. Hipchat - A cloud-based team chat and collaboration platform that offers real-time messaging, voice and video calls, file sharing, and more.

Related tools, supplies, and accessories

  • RocketChat - An open source, real-time communication platform featuring instant messaging, video conferencing, file sharing, and more.
  • Microphone - Necessary for video conferencing and audio recording.
  • Webcam - Allows for video conferencing and streaming.
  • Headsets - Enhances audio quality for video conferencing and audio recording.
  • Speakers - Necessary for playback of audio recordings.
  • Storage - Necessary for file sharing and data storage.

Common questions

  1. What is RocketChat? RocketChat is an open-source, cloud-based team collaboration platform that enables users to communicate in real time through text, voice, and video. It is highly customizable and allows users to create custom channels, create private messages, share documents and files, and much more.
  2. What are the features of RocketChat? RocketChat offers a wide range of features, such as private messaging, custom channels, audio and video conferencing, document sharing, screen sharing, and more. It also provides integrations with third-party services, such as Zoom, Slack, and Dropbox.
  3. What platforms does RocketChat support? RocketChat is available on Windows, Mac, iOS, and Android devices, as well as the web.
  4. Is there a free version of RocketChat available? Yes, RocketChat has a free version available with limited features. The paid version, called RocketChat Plus, offers more features and customization options.
  5. Is RocketChat secure? Yes, RocketChat is highly secure and provides industry-standard encryption and security protocols.
  6. How much does RocketChat cost? RocketChat's pricing is based on the number of users and the features you need. The free version is available for up to 100 users, while paid plans start at $3/user/month.
  7. Does RocketChat offer customer support? Yes, RocketChat provides 24/7 customer support via email, phone, and online chat.

Trivia

RocketChat is so popular that it was officially declared the official chat platform for NASA Jet Propulsion Laboratory! This was a big moment for the team, as it was the first time that a truly open source platform had been adopted by a major space agency. Not only that, but it showed that the platform was robust enough to be used for work in the space industry. NASA chose RocketChat for its security features, scalability and ability to provide an easy-to-use interface for their users. RocketChat is also the only open source chat platform to have been given the official NASA seal of approval. Source: NASA JPL

Disclaimer: This buying guide was not created by humans, and it is possible that some of it's content is inaccurate or incomplete. We do not guarantee or take any liability for the accuracy of this buying guide. Additionally, the images on this page were generated by AI and may not accurately represent the product that is being discussed. We have tried to convey useful information, but it is our subjective opinion and should not be taken as complete or factual.