The Ultimate Guide to Buying on Bigcommerce

Your Guide to buying the best Bigcommerce

Overview

Bigcommerce is a powerful ecommerce platform that allows businesses to create and manage an online store with ease. With its intuitive and user-friendly interface, Bigcommerce enables users to quickly set up an online store and start selling products right away. This buying guide will provide a comprehensive look at Bigcommerce so that you can make an informed decision before investing in its services. It will cover topics such as pricing, features, and support to give you a full understanding of what Bigcommerce offers. With this knowledge, you’ll be able to decide if Bigcommerce is the right ecommerce platform for your business.

Key features

  1. Pricing: Bigcommerce offers a variety of plans, from starter to enterprise. Consider the features offered in each plan and the corresponding price to determine which plan is right for your business.
  2. Design: Bigcommerce offers a variety of templates and custom design options to create a unique storefront. Explore the design options and features to determine which will best suit your store's needs.
  3. Integrations: Bigcommerce offers many third-party integrations with popular services, such as accounting and marketing. Consider which integrations are necessary to effectively run your store and make sure Bigcommerce supports them.
  4. Inventory management: Bigcommerce offers tools for managing your inventory, such as tracking stock levels, setting minimum and maximum stock levels, and creating product variants. Consider how much control you need over your inventory and make sure Bigcommerce offers the features you need.
  5. Customer Service: Bigcommerce offers 24/7 customer support. Explore the customer service options available, such as phone, chat, and email support, to determine which is best for your store.
  6. Security: Bigcommerce offers secure hosting with SSL encryption and PCI compliance. Consider the security features offered and make sure they meet your store's needs.

See the most popular Bigcommerce on Amazon

Important considerations

Pros

  • Easy Setup: Bigcommerce provides an easy setup process that allows users to quickly create and customize their online store in minutes.
  • Affordable Pricing: Bigcommerce offers a range of plans to fit any business’s budget.
  • Built-in Tools: Bigcommerce provides a suite of built-in tools to help businesses manage their e-commerce operations, including inventory management, payment processing, and shipping integrations.
  • SEO Optimization: Bigcommerce stores are optimized for search engine rankings out of the box, making it easier for customers to find products.
  • High Security: Bigcommerce stores offer enterprise-level security with SSL encryption and extensive fraud protection.
  • Customer Support: Bigcommerce boasts a knowledgeable support team that provides 24/7 assistance to help businesses maximize their online sales.
  • Third-Party Integrations: Bigcommerce stores can be integrated with a variety of popular third-party services, such as accounting software, email marketing services, and more.

Cons

  • Cost: Bigcommerce is a subscription-based service, which requires customers to pay for their plan every month or year. Depending on the size of the store and the features needed, Bigcommerce can become expensive.
  • Limited Design Options: Bigcommerce has a limited selection of free templates to choose from, so customers may need to pay for an additional template or hire a designer to customize an existing template.
  • Limited Functionality: Bigcommerce does not offer the same level of functionality as other ecommerce platforms, so customers may need to look elsewhere if they need more complex features.
  • Poor Customer Support: Bigcommerce offers limited customer support, so customers may need to look elsewhere for help with their store.
  • Technical Issues: Bigcommerce has experienced technical issues in the past, and customers may need to be prepared to troubleshoot any issues they encounter.

Best alternatives

  1. Shopify - a popular ecommerce platform that offers many features, including support for custom domains, SEO optimization, and payment processing.
  2. Magento - an open-source software platform used to create and maintain an online store.
  3. WooCommerce - a popular WordPress plugin that enables users to create an online store.
  4. Wix - a website building platform that includes ecommerce features and templates.
  5. Squarespace - a website building platform that includes a range of ecommerce features and templates.
  6. Big Cartel - an ecommerce platform designed specifically for small businesses and independent creators.

Related tools, supplies, and accessories

Common questions

  1. What features does Bigcommerce offer? Bigcommerce offers a wide range of features, including store customization, analytics, SEO tools, product management, payment processing, advanced security, order management, and more.
  2. What types of stores can be created with Bigcommerce? Bigcommerce can be used to create a wide range of stores, from simple eCommerce stores to complex multi-store setups.
  3. Is Bigcommerce reliable? Bigcommerce is a reliable eCommerce platform, with 99.99% uptime and 24/7 support.
  4. What payment gateways does Bigcommerce support? Bigcommerce supports a wide range of payment gateways, including PayPal, Stripe, Apple Pay, Amazon Pay, and more.
  5. Is Bigcommerce easy to use? Bigcommerce is designed to be easy to use, with a drag-and-drop editor, an intuitive dashboard, and a comprehensive library of resources.
  6. Does Bigcommerce offer customer support? Yes, Bigcommerce offers 24/7 customer support by phone, email, and chat, as well as a comprehensive library of help articles.

Trivia

In 2020, Bigcommerce celebrated its 15th anniversary. To mark the occasion, they enlisted the help of a real-life llama to deliver a special “llama-gram” to their team members. The llama, named “Lloyd,” arrived at their office in an Uber and was adorned with a bow and a sign that read “Happy 15th Birthday Bigcommerce.” The whole experience was captured in an Instagram video posted by the company that quickly went viral. The video received over 24,000 views and was even featured on the Tonight Show with Jimmy Fallon. Source

Disclaimer: This buying guide was not created by humans, and it is possible that some of it's content is inaccurate or incomplete. We do not guarantee or take any liability for the accuracy of this buying guide. Additionally, the images on this page were generated by AI and may not accurately represent the product that is being discussed. We have tried to convey useful information, but it is our subjective opinion and should not be taken as complete or factual.